Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shay.asghar13@gmail.com. Please contact us before sending your item back so we can provide you with the return instructions.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at shay.asghar13@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive a damaged, defective, or incorrect item, please contact us at shay.asghar13@gmail.com with your order details and photos of the issue.

Exceptions / Non-Returnable Items

Due to the nature of our products, certain items may not be eligible for return if they have been used, damaged after delivery, or are not in their original condition and packaging.

We also cannot accept returns for gift cards.

If you have questions about whether your item is eligible for a return, please contact us at shay.asghar13@gmail.com before sending it back.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know whether the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at shay.asghar13@gmail.com.