Frequently Asked Questions
Everything you need to know about the DuoShield MagSafe Protective Case
including compatibility, protection, materials, MagSafe charging, available color and everyday use.
How much drop protection does this case provide?
Military-grade drop protection tested up to 6 feet (1.8m). The dual-layer design absorbs shock from everyday drops.
Will this case fit my iPhone Duo with a screen protector?
Absolutely! The DuoShield Case is custom-molded to fit the exact dimensions of the iPhone Duo. Its raised bezels around the screen and camera lenses provide full protection while leaving ample clearance for standard screen protectors.
Is the case fully compatible with MagSafe accessories on the iPhone Duo?
Yes, the case features built-in strong N52 magnets designed specifically for the iPhone Duo's MagSafe layout, ensuring seamless wireless charging and secure attachment to mounts and wallets.
Is the case wireless charging compatible?
Yes, works with any Qi or MagSafe wireless charger without removing the case.
Does the case add a lot of bulk?
No. Engineered to be slim yet protective stays sleek and pocket-friendly.
How do I clean the case?
Wipe with a damp cloth or mild soap and water. Avoid harsh chemicals.
What is your return policy?
We offer a 30-day hassle-free return policy on all items, including single cases and bundle offers. You have 30 days after receiving your item to request a full refund or exchange. Simply contact us at shay.asghar13@gmail.com to start your return.
Which phones is this case compatible with?
This case is custom-molded exclusively for the iPhone Duo. It offers a precise, snug fit with perfect cutouts for all buttons, ports, speakers, and camera modules. (Please note: It is specifically designed for the iPhone Duo and will not fit older or other iPhone models).
How much does shipping cost?
We offer free shipping across the USA and Canada on all orders.
Can I track my order?
Yes. Once your order has shipped, you’ll receive a tracking number by email. You can use our Order Tracking page to easily check your order status and delivery progress.
